Authors: Ijas Ansari, Thomas P. Thomas Digital technologies are reshaping industries and organizations are responding to it by going through their own Digital Transformation journeys. In a general context, Digital Transformation can be defined as the integration of digital technology into the overall business process of an organization to create a radical change in the fundamental business model and the way in which it delivers value to its customers. In a study conducted by Smart Insight, they have identified that around 34% of organizations already have digital transformation plans in place. Some of the key technology enablers for digital transformation are Mobile Computing, Cloud Computing, SaaS Platforms, Web Service Integration, Artificial Intelligence & Machine Learning, Big Data & Predictive Analytics, and Business Process Automation. Today’s digital-age-customers are expecting to get more than what has traditionally been offered by businesses. Over 76% of the customers think that their vendors should understand their expectations and needs. Customers expect the business to serve them with personalized services when they engage with the business.  Businesses should be ready to satisfy the customer’s expectations whenever they choose to engage with the business. Therefore, digital transformation is a survival imperative for businesses. It is in this context that modern Web Content Management Systems (WebCMS) are becoming the centerpiece to businesses. In a digital business, content is considered to be the link between business and customers. Business needs to create and serve content that the customers are looking for at the exact time and place they require. A robust WCMS is a necessary starting point for this. Drupal is one of the most robust WCMSs on the planet at the moment. It has been so for over a decade now. Gartner has recognized Drupal (Acquia) as a Leader in its Magic Quadrant for Digital Experience Platform in 2020. [Gartner had also recognized Drupal as a leader in the WebCMS category which was later replaced by the Digital Experience Platform category]. Drupal is also a Free and Open Source Content Management System that offers immense customization possibilities. This becomes even more appealing when you consider that there is zero licensing cost involved here [God Bless Open Source!]. It has been continuously evolving to help you create the best possible customer experience on multiple touchpoints and is indeed the right solution to deliver the value created by digital transformation to the customers. Some of the key features that make Drupal the best CMS for a Digital Business are Flexible, Reliable and Mobile First: Drupal is a highly flexible WCMS that can be customized based on the business requirements. The availability of publisher interfaces on mobile devices makes Drupal a dream tool to administer and the availability of a wide range of responsive themes makes it easy for you to build and launch responsive websites in no time. Multi-site Functionality and Multilingual: The Multisite functionality allows us to create and manage any number of sites from a single platform. The multilingual capabilities of drupal come in hand when you want to create sites in different languages for specific regions, Drupal basic functionalities and modules are available in more than 90 languages to make it possible to create multilingual sites easily. Third-party Integration: Drupal is equipped to seamlessly operate with adjacent technologies. Drupal’s API and external libraries make it interoperable with other enterprise technologies such as CRM, Web Analytics, Digital Asset Management, and Multichannel Campaign Management. Drupal can also be integrated with AI Chatbots and AI-driven recommendation engines to meet the expectation of digital customers. Secure: Drupal is a secure CMS and application framework that is designed to overcome OWASP’s top 10 web application security risks. Among other popular CMS used today, Drupal is considered to be the most secure CMS. Drupal owes its enhanced security features to the highly matured Drupal Community and the dedicated volunteers of the Drupal Security Team who are in charge of improving and maintaining the security of Drupal Projects. These features of drupal can help you integrate the digital transformation enabler to your business by choosing drupal as your WCMS you can streamline your digital transformation. Get in touch with us to know more about the opportunities that Drupal can provide for your specific business. Leave a reply Your email address will not be published. Required fields are marked *

Zyxware Technologies is looking for a Programmer Analyst who has real-time development experience in PHP, Drupal, AngularJS and other open source technologies. Selected candidates will be expected to lead a team of Software Engineers to develop web-based applications. Programmer Analyst are expected to take the Team Lead role and assure the technical quality of projects. They will also get opportunities to mentor new developers. They will be placed at either of our offices in Technopark, Thiruvananthapuram or Kochi. Specifically, the person will be responsible for the following: Contribute in Technical Consultancy client projects. Define technical strategy for a mid-sized project covering choice of framework to use, selection of contributed modules and prepare technical architecture and design document. Implement security and performance improvement measures identified. Technical assessment of competencies during the selection process. Provide technical consultancy to sales team on estimated timelines, questions on requirement. Preparation of design documents, executing complex technical tasks, building requirements clarity through engagement with clients. Responsible for Project plan development, finalization of deadlines and negotiations with clients Ensure technical quality of projects, developing standards and processes for project execution. Educate team members on standards, processes and motivate team to adhere to the standards. Develop case studies from projects executed. Maintain project documents like SRS, Technical Design and Project Plans. Experience Minimum work experience of 4 years in Web Application Development Should have performed the role of a Team Lead Proven track in developing a range of web sites, applications, and solutions. If you meet the above requirements, please mail in your resume with the subject ‘Application for the post of Programmer Analyst (PA012003)' to careers@zyxware.com Please note that while the management appreciates your interest and application for the job, it may not be possible to send in a personalized response to all applicants. Shortlisted applicants will receive an email or a telephonic communication within 4 weeks of your application. Leave a reply Your email address will not be published. Required fields are marked *

Zyxware Technologies, established in 2006, has been offering Software Development and Consultancy Services to  a global clientele. An exciting vision, commitment to professional standards, and a vibrant work environment. Those are what makes Zyxware Technologies a great place to be. We are looking for Manager, Finance and Accounts to head our Finance Team. The selected candidate will work from Technopark, Trivandrum office. APPLY ONLINE Specifically, the person will be responsible for the following: Maintaining accounts for the Software Development and Consultancy Business of Zyxware Technologies. Working with various unit heads to develop budgets and financial plans. Maintain financial control on various units. Manage cash and funds through prudent control of working capital and expenses. Liaison with banks and financial institutions for banking services. Ensure compliance with statutory norms. Support the management in decision making by providing insights from accounting and finance. We are looking for someone with the following attributes: 8-10 years of relevant work experience. Exposure to export units. Extensive experience in working capital management and understanding of basic financial policies. Experience in IT industry would be preferred. If you meet the above requirements, please mail in your resume with the subject ‘Application for the post of Manager, Finance and Accounts (FM012002)' to careers[at]zyxware[dot]com. Leave a reply Your email address will not be published. Required fields are marked *

Zyxware Technologies, established in 2006, has been offering Software Development and Consultancy services to a global clientele. We are looking for an accountant to be part of our Finance & Accounts team. The position is open for somebody with 1+ years of experience and a B.Com / M.Com / CA - Inter degree. The responsibilities would include accounting daily sales, accounting other operational expenses and performing statutory compliance. The candidate will be placed at our office in Technopark, Thiruvananthapuram, Kerala. APPLY ONLINE   Specifically, the person will be responsible for the following: Preparation of financial statements (monthly, quarterly and annual)- P & L A/c, Balance sheet, Cash Flow / Fund Flow Compilation of accounts to arrive at financial information affecting the company for short term and long term planning Establish, maintain, and coordinate the implementation of accounting and accounting control procedures Monitor and review accounting system for better application Prepare budget and review the same with actual and take corrective action for deviation if any Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control Prepare invoices to clients for the application development Recommend, develop and maintain financial databases, computer software systems and manual filing systems Manage the input and handling of financial data and reports for the company's automated financial systems Interact with internal and external auditors in completing audits Responsible for statutory compliance like SEZ filing, VAT, GST and TDS   We are looking for the following attributes in eligible candidates: Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles. Knowledge of financial and accounting software applications Education - B.Com / M.Com / CA - Inter Minimum work experience of 1 year in Accounting Excellent interpersonal communication in English Liaison with Auditors and financial institutions Filing of return for TDS, Service Tax, VAT/GST Filing of returns on Softex(SEZ) Maintenance of books of accounts using Quickbooks Preparation of vouchers for payment, receipt and journal   If you meet the above requirements, please mail your updated resume with the subject 'Application for the post of Accountant (AC012002)' to careers[at]zyxware[dot]com. Please note that while the management appreciates your interest and application for the job, it may not be possible to send in a personalized response to all applicants. Shortlisted applicants will receive an email or a telephonic communication within 4 weeks of your application. Leave a reply Your email address will not be published. Required fields are marked *

Drupal Global Contribution Weekend (DGCW) is an initiative of the Drupal Association which represents the global Drupal community to encourage people to contribute to Drupal. This year, ICFOSS (an autonomous institution under Government of Kerala mandated with propagation, promotion and development of Free and Open Source Software) in partnership with Zyxware Technologies is organising the Drupal Global Contribution Weekend 2020 in MP Hall, Thapasya Building, Infopark, Kochi on 25th January 2020 from 10.00 am to 5.00 pm. We invite you to participate in this event and be an active part of the global Drupal Community. Anyone who is interested to contribute to Drupal can participate. Please note that the registration is limited to the first 25 participants and at free of cost. For more details and registration, please visit the link Last date of registration : 24th January 2020.   Agenda Date    : January 25, 2020, Saturday Time    : 10:00 AM - 5:00 PM Venue  : MP Hall, Thapasya Building, Infopark, Kochi Session 1  (10:00 AM - 11:00 AM) Opening Remarks - Drupal Contribution Weekend 2020 Introductory Workshop   How to contribute to Drupal? Advantages and fun of contributing How to identify an issue to fix? How to submit a patch? Session 2 (11:15 AM - 5:00 PM) Hands-on Contribution to Drupal - The output will be one or more contributions to Drupal. Prerequisite: Participants should be familiar with Drupal ecosystem. (The contribution can be on Quality Check, Issue queue clean up, bug fixes and documentation).  Participants should come with a Laptop installed with Drupal 8.8 (latest version of Drupal) Git and git-bash (for windows os) should be installed.   Add new comment Leave a reply Your email address will not be published. Required fields are marked * Comments Anonymous (not verified) access_time 25 Feb 2020 - 11:00 Awesome! Let me know next time.

The International Centre for Free and Open Source Software (ICFOSS), an autonomous institution under Government of Kerala, India mandated with propagation, promotion and development of Free and Open Source Software has organised the Drupal Global Training Day (GTD) in Thiruvananthapuram, Kerala, India on December 21, 2019, from 10.00 am to 5.00 pm. Zyxware Technologies provided the technical support for the GTD. The event set the momentum to form the Drupal Community in Kerala. The GTD witnessed some eminent personalities addressing the participants and sharing their experiences with them. Mr. Sampath Kumar, Technical Consultant, ICFOSS welcomed the participants. Mr. Sasi Pilacheri Meethal, Director, ICFOSS & CEO, IT Parks Kerala, gave the presidential address. Introduction to Drupal, Drupal Community, and Global Training Day was given by Mr. Thomas P. Thomas, CEO, Zyxware Technologies. The event was inaugurated by Mr. M. Sivasankar IAS, Secretary, E&IT Department, Government of Kerala. In the inaugural address, he stressed on the need to have more people to be trained in Free Software like Drupal to support the government IT initiatives. Dr. Rajeev R. R., Program Head, ICFOSS gave the vote of thanks.  Following the inauguration, an informative section on Why Drupal? And What is the best way to learn Drupal? was presented by Mr. Vimal Joseph, Senior Manager, Technology, Zyxware Technologies. The session was followed by a Question & Answer round. A case study on 'Drupal - as a tool for Citizen Engagement' was presented by Mr. Lipin P., Technical Lead, Zyxware Technologies. A brief introduction to DrupalTVM - groups.drupal.org/tvm was shared by Drupal Evangelists - Mr. Anto Jose, Mr. Binny K. Thomas, and Mr. Vimal Joseph. The participants could interact directly with the speakers and clear their doubts. After the presentations, it was time to get some real hands-on experience in Drupal. A Drupal workshop led by Mr. Sarath Kumar, Software Engineer, and Mr. Abhinand Gokhala, Technical Lead took the participants to the world of Drupal. The session started with Introduction to Drupal, installing the same and a practical session on how to build a simple Drupal 8 application. Mr. Jijo Joseph and Mr. Adharsh M., Software Engineers, supported the lead trainers. A team of Drupal developers provided individual attention to the participants. Mr. Sudheesh, Mr. Ashish Sajeev, Mr. Akhil Chandran, Ms. Simi from Zyxware Technologies volunteered at the event. About 50 participants representing diverse sections, including the government officials, software professionals, and student community from various Engineering colleges, attended the GTD. During the concluding session, the participants shared their feedback. To the majority, it was a new experience to learn the widely accepted technology of Drupal in detail. The participants were awarded Certificates of Participation. Leave a reply Your email address will not be published. Required fields are marked *

California Consumer Privacy Act became effective on January 1, 2019. 2 years before, Europe implemented GDPR. Even though both are personal data protection laws, they are ideologically different. Through this article, we are exploring the factors that differentiate CCPA from GDPR.     GDPR CCPA Effective From 25-May-2018 Effective From 01-January-2020 Personal data protection law applicable for EU States. Personal data protection law passed by the State Of California. Only protects natural persons (individuals) and does not cover legal persons. Only protects natural persons (individuals) and does not cover legal persons. Applies to the “processing” of personal data. Applies to “collecting” personal information and “selling” or “sharing” it. Does not exclude specific categories of personal data from its scope of application Specifically excludes from its scope of application collecting and sharing of some categories of personal information like Medical data, publicly available personal information, etc Does not apply to “anonymised” data, where the data can no longer identify the data subject. Does not apply to “de-identified” information or “aggregate” consumer information. Creates a door for the EU users to lock data prior to any data processing. Creates a window for the Californian consumer to open and find out what personal data has already been obtained by a business or sold to a third party. The GDPR does not define “child,” although it recognizes children as “vulnerable natural persons” that merit specific protection with regard to their personal data. The CCPA does not define “child.” The CCPA, however, ensures opt-in rights for minors under the age of 16 Like to dive deep into the subject, reach to your consultants to take advice on how to implement CCPA in your website/mobile application. Reference Data Guidance, Comparing privacy laws: GDPR v. CCPA, Accessed on December 2019 Leave a reply Your email address will not be published. Required fields are marked *

The year 2018 marked the implementation of one of the most popular data protection laws in the world, ie GDPR. It's been a year and a half since its implementation. Any organization in Europe or who delivers a digital service to European Public and uses their personal information now complies GDPR. Now it’s time for CCPA, California Consumer Privacy Act. What is CCPA? In the Year 2018, the State of California passed a data protection law, known as CCPA. ie California Consumer Privacy Act 2018. It empowers consumers with the right to request business to disclose or delete the storage and usage of data collected about them. Additionally, it also gives freedom for users to opt-out completely from third party data transfer and sales. In order to ensure adherence, the state has also decided to give penalties for defaulters. This ranges from $2500 to $7500 per violation. CCPA also grants a number of rights to the consumer, which includes Right to Request Information (Section # 1798.100, 1798.115) Right to Portability (Section # 1798.130(2)) Right of Deletion of Personal Information(Section # 1798.105) Right to Opt-Out (Section # 1798.120 1798.135) What are the eligibility criteria for CCPA? Businesses who serve/work for Californian residents and meet at least one or more of the following criteria are eligible for CCPA Having a Gross Annual Revenue of more than $25M Processing information of more than 50,000 households, consumers, or devices Deriving 50% or more of their annual revenue from selling California consumers’ personal information Who all are Excluded from CCPA? Nonprofits that do not operate for “profit or financial benefit” Financial institutions that are regulated under the Gramm-Leach-Bliley Act Consumer reporting agencies that are regulated under the Fair Credit Reporting Act Health care providers that are regulated by the Health Insurance Portability and Accountability Act Key Focus of CCPA Control of personal data Protection of personal data Insight into information acquired by companies CCPA Implementation Timeline California Consumer Privacy  Act 2018 becomes effective on 01-January-2020. How To Prepare for CCPA Conduct an internal audit to identify the different kinds of personal information is being collected at various stages Cleaning out personal information that is no more relevant or not being actively used Equip digital platforms to adhere to CCPA guidelines Train employees on CCPA and clearly define the additional responsibilities they will have Develop different kinds of documents required for delivering responses related to CCPA Zyxware has helped many clients in implementing privacy guidelines as per GDPR in the past. We are taking CCPA also in the same sense. Stay tuned for article series on CCPA implementation in your website and mobile apps. Alternatively, you can reach to your consultants to take advice on how to implement CCPA in your website/mobile application. Reference Californians for Consumer Privacy, Accessed on December 2019 Bryan Cave Leighton, Paisner, California Consumer Privacy Act (CCPA)Practical Guide, Accessed on December 2019 Leave a reply Your email address will not be published. Required fields are marked *

The California Consumer Privacy Act (CCPA) is a state law created to enhance the privacy rights and consumer protection of California residents. The bill for CCPA was passed by the State Legislature and signed into law by Jerry Brown, Governor of California, on June 28, 2018. Here are some fact you need to know about CCPA CCPA is a personal data protection law passed by the State Of California. CCPA stands for California Consumer Privacy Act and gets effective on 1st Jan 2020. CCPA movement was initiated by  Alastair Mactaggart, an activist, and San Francisco real estate developer. CCPA mainly impacts large businesses that serve/work for Californian residents. CCPA compliance failure leads to penalties ranging from $2500 to $7500 per violation. CCPA is fundamentally different from GDPR. CCPA is not applicable for Not-For-Profit Organizations. Like to dive deep into the subject, reach to your consultants to take advice on how to implement CCPA in your website/mobile application. Reference Bryan Cave Leighton, Paisner, California Consumer Privacy Act (Ccpa)Practical Guide, Accessed on December 2019 Data Guidance, Comparing privacy laws: GDPR v. CCPA, Accessed on December 2019 Leave a reply Your email address will not be published. Required fields are marked *

AI-based chatbots have become an essential tool for any business. Even though the AI-based chatbots are being swiftly adopted by the private sector, the public sector adoption rate was a bit slow. Now the thing has started to change, the public sector departments have also realized the potential chatbots have and some of the departments have even developed their own chatbots to make their service delivery more efficient.   Benefits that AI-based chatbots create For citizens: Quick access to public data Round the clock availability Multiple access points (Website/Facebook/Alexa/ Google Home) Multiple Communication Formats - Text, Voice Improved user experience Time savings Converse in the native language For departments: 24*7*365 Service Delivery Improved efficiency Reduced workload Automation and easy integration with IT systems Omnichannel support delivery No additional efforts required to maintain the content   Some of the AI Chatbots used by Governments CHIP, City of Los Angeles Multilingual and Launched in Microsoft Azure Bot Platform Intended to help vendors to find and address queries on business opportunities. Helped to reduce email queries by 50% and support staff by 40%.   RAMMAS, Government of Dubai Multilingual(English & Arabic) Available in the website, mobile phones, smart TV, smartwatches, Facebook Etc Addressed 1,900,000 + enquiries since launch, which helps in saving AED 31.3 Million   ALEX, Government of Australia Intended to help citizens in having information on Intellectual Property Handles about 40% of organizations active customer interactions Reduced customer support calls to 5000/month from 12,000/month   EMMA, US Citizenship and Immigration Services Handles 1 Million monthly Interactions Multilingual(English & Spanish) intended to help the people on requests pertaining to immigration services, green cards, passports and any service offered by this department.   MISSI, Government of Mississippi State Available in Website and Alexa Intended to help residents in information on taxation, health services, public transport, family services, job opportunity.   PAIGE, Government of San Francisco Intended to help internal users in the IT procurement process. Speaks British Accent   Drupal with its advanced capability to model data makes it a suitable platform to create a content repository that can act as the primary data source for a government AI Chatbot. Zyxware can create a Drupal-based government website that can also be used as the primary data source for an AI Chatbot. Get in touch with us to explore all the possibilities that can help to increase citizen service delivery efficiency. Leave a reply Your email address will not be published. Required fields are marked *