Public Services

| 5 min read
Bartel Taylor and Associates (BTA) is a legal services company with over 25 years of experience managing Infringement notices for councils, hospitals, and universities throughout Victoria. BTA offers its range of services statewide. BTA approached Zyxware Technologies for website redesign and to build an automated workflow to reduce some of the significant manual interventions to improve efficiency and accuracy. The solution would help BTA
City Councils Increasingly Reliant on AI Bots During Covid 19 Crisis
| 5 min read
When Wuhan reported an unknown cause of Pneumonia to WHO in Dec 2019, they never thought that it would turn out to be a pandemic that can make the world standstill. The whole world is fighting against the COVID 19 Pandemic and the City Councils are not different from it. Being standing on the frontline, the responsibilities are vast and the resource availability for the same is limited. Leveraging technologies that can bring in high impact is an approach followed by most of the City Councils.
AI-based Chatbot
| 5 min read
AI-based chatbots have become an essential tool for any business. Even though AI-based chatbots are being swiftly adopted by the private sector, the public sector adoption rate was a bit slow. Now the thing has started to change, the public sector departments have also realized the potential chatbots have and some of the departments have even developed their own chatbots to make their service delivery more efficient. Benefits that AI-Based Chatbots Create For citizens: Quick access to public data Round the clock availability
Accessibility in Government CMS Landscape
| 3 min read
From a humanitarian point of view and inclusive policies, every organization has a responsibility to follow these guidelines. People with disabilities also have the right to consume digital content in the way others do. WCAG helps to bring equality in information delivery.
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| 4 min read
Organizations use to deliver annual reports to their different stakeholders to describe their operations and financial conditions for the past year. This is a routine activity for all Medium to Large scale organizations. Even in this digital era, organizations use to create these reports in PDF format, targeting users who use to print these reports to read them. Being in PDF format, users find it difficult to read online. Here comes the need of presenting it in an interactive format, where users can read it effortlessly and navigate to different sections as per their needs.
Fix Certbot Auto-Renew Error in Ubuntu
| 6 min read
The GovCMS initiative of the Australian Government is to promote a culture of digital service to the Australian citizens making it easy for people to interact with and get information from the government. It helps the government transform its services to be citizen-friendly, transparent and fast.
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| 6 min read
Over the past few years, the growth of digital wallet apps has been phenomenal. Driven by the adoption rate of mobile apps to check last-minute deals on travel, buy movie tickets, or order food – the digital wallet companies have grown along. Early adopters of these digital wallets were often digitally-savvy millennials that swayed for features that offered lower transaction time and convenience.
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| 4 min read
Today’s citizen expects a modern, streamlined, and responsive citizen service experience across government institutions, comparable to leading private-sector organizations. An online web-based service ensures that citizens get consistent, accurate, and up-to-date answers regardless of who is at the service desk. Documenting the frequently asked questions and guiding citizens with helpful text on the website can help reduce the calls to the support desk.
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| 4 min read
The road transport department is constantly battling with the problem of poor routing and scheduling; random criminal acts that destroy public transport vehicles - resulting in higher maintenance costs. The department is also faced with the problem of having very little data available at its disposal to track and optimize the current fleet’s performance. The complexity of the problem further enhances when public transport vehicles start and return from multiple depots, and many of these routes are return journeys to the original depot.
Drupal Security Audit
| 8 min read
E-governance has grown and developed rapidly reflecting the social, economic, and cultural changes happening. The increased usage of the web by the citizens, the ease of use, the ubiquity of digital connectivity, IoT have allowed for the emergence of a number of applications for Government to Citizen, Government to Government, and Government to Business Services. Leveraging the web for citizen engagement, delivery of government services to citizens, businesses and inter-government departmental services is key to strengthening the e-governance capability of a government.
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| 8 min read
govCMS gives all department agencies access to a content management system that is highly secure, easy to use, flexible, stable, and above all open source. So instead of depending on proprietary software that would have made them vulnerable, government agencies now have a system that is flexible and responsive. The govCMS is developed as a cloud-based distribution of Drupal under a partnership between Acquia1 and the online services branch of the Department of Finance.
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| 4 min read
Zyxware Technologies is a full-service digital agency with significant expertise in Drupal web applications in Australia with main operations in India. Zyxware offers an array of services that enhance the productivity of our clients by making critical business operations faster and cost-effective. One of the top ten contributors to Drupal, Zyxware Technologies has worked with a number of business across the globe providing Drupal services. Zyxware has contributed several modules while catering to the specific requirements of different kinds of companies. We strictly adhere to the Drupal development standards and agile development processes to ensure that your web platform is secure, effective, and scalable. As a company, we are committed to delivering true value to our clients and build a sustainable relationship based on honesty and fairness.
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| 4 min read
There has been an argument raging on the web that Drupal is a beast when it comes to building websites, or it is not as easy to build as WordPress but it is very secure and scalable. While others argue that Drupal is the best choice! Here we would like to point out what Drupal is best suited for when it comes to building websites.
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| 5 min read
Businesses are getting more stringent about choosing a platform that guarantees effective content marketing. Marketers expect to see compliance with web standards, scalability, integration and customization, all bundled in a single offering. Users are looking for an ideal platform that places more power in their hands. To obtain measurable Return on Investment (ROI), more and more marketers are beginning to rely on Drupal, and the reasons are remarkably striking.
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| 5 min read
Responsive sites and adaptive sites are the same in the sense that they both change appearance based on the browser environment they are being viewed on. One of the major challenges in creating a web design is how to create one that has lasting value, at least for a planned period of time. It is more likely that a first time visitor/customer may not be familiar with your products or services. There are other possibilities that your visitor is in a real hurry, or they’re on an iPad, at a coffee shop. Or maybe they’re on some device for which a website hasn’t been planned yet.
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| 5 min read
It’s been almost two and a half years since the launch of Drupal 7 and it has proved it's reputation as a reliable and stable platform that is being ably supported by some brilliant function expanding modules. Without resting on its past laurels, Drupal has decided to launch its latest version, the much awaited CMS, Drupal 8. With a fascinating array of features and improvements, Drupal offers a world of possibilities for developers, site builders, themers and marketers.
Fix Certbot Auto-Renew Error in Ubuntu
| 5 min read
Keywords are crucial to content marketing as address is for a house. If you don’t have a proper address indicating the house number, lane, city, district and pin code, your guests will never be able to make it to your house. Similarly, if you don’t use the right keywords in your content, your target customers will never be able to make it to your web page.
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| 6 min read
When Google acquired Urchin Software Corporation almost a decade ago, it decided to use the Urchin-on-Demand to form the base of its new product called Google Analytics. This service is made available to anyone who has a Google account and provides analytical tools and statistics for SEO. Simply put, it’s a free web tool that creates comprehensive statistics about the activity on a particular website and analyses it, so the website owner can use it to their advantage.
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| 5 min read
Drupal has been used and adapted by millions of websites across the world and not without reason. This top open source CMS is extremely flexible and robust and has found favour amongst the developer community due to the various qualities it possesses. Across the world, many renowned websites such as virgin.com, weather.com, theeconomist.com and london.gov.uk have applauded its versatility and flexibility, and used the Drupal development framework to their benefit.