Digital Strategy For E Governance Using GovCMS
BY nisha
1 year ago
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The GovCMS initiative of the Australian Government is to promote a culture of digital service to the Australian citizens making it easy for people to interact with and get information from the government. It helps the government transform its services to be citizen-friendly, transparent and fast.

Benefits of GovCMS Platform

At present, there are already over 70 agencies and departments using over 190 websites in the GovCMS platform1. While the Australian government has not mandated the use of GovCMS for Government Agencies and Departments, GovCMS gives you the freedom to independently customise whilst still retaining core benefits that include:


GovCMS being a distribution of Drupal is by nature secure. Due to the strong backing of the community, regular security updates are provided with the necessary level of urgency and there is 24x7 monitoring against security threats and vulnerabilities.


Websites developed on GovCMS will work well across any device (screen will resize depending on the device on which it is viewed whether mobile, tablet) increasing the audience that can be reached through the website.

Compliance with Australian Government Web Guide Requirements

GovCMS core functions and features are WCAG AA compliant and follow industry standard best practices including that of Digital Transformation Agency’s Digital Service Standards.

Preferred Platform for Government Agencies

Due to the fact that Drupal is the preferred content management system for 150+ governments worldwide.

Reduced Total Cost of Ownership

GovCMS allows agencies to start simple and scale up. Given that organizations are often challenged financially it makes sense to explore the possibility of feature additions as and when needed bringing down the total cost of ownership and being cost effective in the long run.

Vendor Independence

Due to the free and open source nature of Drupal, there is no vendor lock-in. Site development and feature enhancement can be continued by other agencies resulting in site longevity.

Unique Look n Feel

Even while sharing functionalities and modules each website can still be made to look unique and feel different through Drupal themes.

Easy to Interact Forms

Forms such as ‘Contact Us’ and feedback forms allow site visitors to interact with the agency or department for any specific defined requirement.

Australian Government Locator Service(AGLS) Metadata Standard

AGLS Metadata Standard is a set of guidelines to improve the site’s visibility and interoperability online, taking into account technical changes to support linked data and Semantic Web projects.

Open Source

GovCMS being a distribution of Drupal is an open source software. With a distribution like this, GovCMS reduces the overall work of the different departments and agencies through shared functionality( modules)and consequently minimising the time to market, cost, and longevity. Benefits of Open source include flexibility, agility, speed, cost-effectiveness, ability to start small and scale up. GovCMS fundamentally provides agility and flexibility to Australian government departments and agencies in their online/ digital initiatives. If you have the need for a particular feature on your site, the GovCMS community is a great forum to discuss various solutions for that particular need.

Powerful Content Management System

Drupal’s powerful content management capabilities include content modeling, content editing with clear publishing workflow definitions. Content authors and approvers for GovCMS websites can preview the content on the website prior to publishing on the live site. Custom workflows with access rights are possible through GovCMS. Content from all previous versions of each page is retained and can be retrieved, published or automatically set to be unpublished on specific dates.

News Publication, Event and Media Release Management

GovCMS provides publications, media and event management functionalities that can be utilized to deliver announcements and information through the website.

Search Friendly

GovCMS is flexible to the use of different search engines like Google, Funnelback, Apache Solr or Drupal CMS search through their respective interfaces.

Rich Content Editor

WYSIWYG (What You See Is What You Get) editor greatly enriches content authors to develop and edit content that includes text and graphics.

Search Engine Optimised(SEO)

Websites built with Drupal (read GovCMS here- since GovCMS is a distribution of Drupal) are a great option for digital marketing as Drupal websites are optimised for search engines by their built-in ability to create SEO-friendly URLs, page titles, segmentation using highly effective taxonomy, easy revision options, and updating sitemap.xml.

These multifold benefits of GovCMS give us a glimpse of the immense possibilities for any agency or department to build and implement an immersive digital strategy. Zyxware, an empanelled GovCMS Drupal service supplier can help you with all your migration and development needs.







on 12th October 2017 / by webmaster
The govCMS platform was launched in March of 2015 under the initiative of the Department of Finance, Australia to provide a single platform for all levels of the government agencies to streamline website development. govCMS Leave a reply Your email address will not be published. Required fields are marked *

on 17th December 2018 / by nisha
The GovCMS initiative of the Australian Government is to promote a culture of digital service to the Australian citizens making it easy for people to interact with and get information from the government. It helps the government transform its services to be citizen-friendly, transparent and fast. govCMS Egovernment Leave a reply Your email address will not be published. Required fields are marked *

on 10th July 2019 / by webmaster
Problem Statement Department of IT and Telecom ​(DITT)​ being the nodal department for IT infrastructure ​had the responsibility of managing the websites of different government entities. While there were many common features to these websites, they were built using different technologies and therefore, maintenance was difficult costly. In the present case, the 24 websites of the Dzongkhags and Thromdes were developed on different ​technologies with different designs and functionality. The transfer of webmasters assigned to each website resulted in a lack of knowledge transfer and the sites were vulnerable to hacking and virus attacks due to lack of necessary security updations and code maintenance.Solution ​ DITT had decided to create a centralised system built on a single technology which would enable easier maintenance of the 24 websites. They had chosen Drupal as the technology for this. Drupal is an Open Source Web Content Management System. Incidentally, it is also one of the preferred technologies for the Government of India and many other governments across the world. The detailing of the system was done in consultation with us. We later developed the system for them and the DITT has already started deploying their websites on this system. An example can be found here. Technical Description A Drupal technology-based central site generation platform will be created with functions and features necessary for the 24 websites as identified requirements gathering. This will reside at DITT servers and will be operated by its personnel. As many sites can be created from this platform using a single click operation. This will generate instances of the original site loaded on the platform with a common set of features and can be later mapped to the respective domain names of the Dzongkhags. As pointed in the problem statement, the primary challenge ​ of maintenance of the site will be handled as below. The site generation platform will be manned by DITT. All security updates and code maintenance will be done on this and it gets automatically updated in the ​ websites generated from it as each ​web​site has its origins in the platform. The webmasters managing each site are given provision to customize the site with new colours, logos, and layout structure so as to make their site unique. Thus while being unique, all the sites stay homogenous in terms of their information structure, ease of use and backend operation. This also ensures that a one-time training will enable them to operate any ​web​site in spite of transfers. Implementation The project was implemented in the offshore ​- onsite ​model. ​While the development of the system was done in our offices in Trivandrum, Kerala, the platform was built​ and deployed​ at​ client location ​by us visiting the client location. To manage anticipated load and for future scalability, load balancing was done so that the 24 sites are always up by serving the request from one of the 3 dedicated servers. Timelines: The project had a tight timeline as the whole operation had to be completed by May 11th and before the change of guard by mid-June, the 24 new sites has to be up in terms of content migration as well. As per the initial project plan and agreement, the first site was delivered on May 11th and the remaining are being readied by the DITT team. Final Delivery and Objective attainment The department is now able to manage the 24 sites centrally and able to add new features. The training was provided to empower the different stakeholders to operate the system along with detailed manuals. We also provided 1-year online support for the systems implemented along with the local partner. Topic govCMS Drupal e-Governance Digital Transformation
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