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The banking sector is one of the industries where the acquisition cost of a customer is significantly high. Acquiring new customers on average can cost five times more than retaining existing customers. Retention of customers in the banking sector has taken a passive approach.

Over the past few years, the growth of digital wallet apps has been phenomenal. Driven by the adoption rate of mobile apps to check last-minute deals on travel, buy movie tickets, or order food – the digital wallet companies have grown along. Early adopters of these digital wallets were often digitally-savvy millennials that swayed for features that offered lower transaction time and convenience.

Most banking operations involve time-consuming, repetitive processes. Many of these processes, which do not require human intervention can be automated. With robotic process automation, bank operations can be done at a greater scale, speed, and accuracy than is not possible with humans. This has a direct impact on accuracy, efficiency to staffing issues, and its related expenses. With robotic process automation, the need for data reconciliation is also significantly reduced.

Eighty percent of the internet website audience already watch some form of video, but mainly in short form; the average length of an Internet video stream today is only about three minutes. This is changing rapidly and the long-form video, streamed, real-time, or batched, will soon become the dominant form of content. Delivering long-form video content is bandwidth-intensive. While most low-end websites have resorted to posting video content on YouTube, this might not be a good option for those media who wish to monetize the content exclusively on their website.

The success of ‘The New York Times’ shifting its focus from advertising to subscriptions first company has encouraged many other publishers like The Wall Street Journal, Bloomberg News, and the Financial Times to implement a paywall and moved beyond the free content. ‘The New York Times’ today, earns two-thirds of its revenue from subscriptions.

Last-click attribution in digital marketing analytics often misrepresents the effectiveness of earlier customer interactions in the conversion process, as it only credits the final interaction for the conversion. This approach can lead to undervalued marketing efforts and misallocated advertising budgets, as highlighted by a study showing high-value buyers typically engage with multiple campaigns before purchasing.

Today’s citizen expects a modern, streamlined, and responsive citizen service experience across government institutions, comparable to leading private-sector organizations. An online web-based service ensures that citizens get consistent, accurate, and up-to-date answers regardless of who is at the service desk. Documenting the frequently asked questions and guiding citizens with helpful text on the website can help reduce the calls to the support desk.

Multinational corporations are now increasingly faced with the challenge of operating across partner companies with diverse corporate cultures. For leaders who are currently leading these business functions or would likely move into such roles - training plays a vital role.

The Internet is a mission-critical infrastructure, for any nation. Increasingly government institutions are making their services available online to improve citizens' quality of life.

The road transport department is constantly battling with the problem of poor routing and scheduling; random criminal acts that destroy public transport vehicles - resulting in higher maintenance costs. The department is also faced with the problem of having very little data available at its disposal to track and optimize the current fleet’s performance. The complexity of the problem further enhances when public transport vehicles start and return from multiple depots, and many of these routes are return journeys to the original depot.

Fast-food restaurants managers are in the eternal pursuit of reducing waiting time for customers. They understand that customers have a busy lifestyle. During the rush hour, when people queue up before the cash register and it becomes crowded, kiosks give customers the option of placing their own orders. They could enter their choices on their own and have the kitchen preparing their orders, reducing the wait time for their meals.

This era is marked by a constant technological breakthrough that repeatedly disrupts the business world. Professionals constantly re-educate themselves to outdo competition at a workplace. More than ever, Universities are facing fierce competition from online learning platforms that offer short, stackable certificate programs; and or blended online courses of great value.

Today’s shoppers demand unified experience across channels. They wish to buy anywhere, receive anywhere, and return anywhere. If they bought it online, they want to return in-store. If an item is out-of-stock in-store, they want to see it on their mobile. They walk into the store and ask the in-store sales associate to order something online for them and wants to get it delivered at their residence.

Globally supply chain managers are constantly faced with the challenge of reducing variability about items procured from vendors. The problem of variability is far higher in the real world and an off-the-shelf ERP software does not provide meaningful support to handle this crisis.

Artificial Intelligence (AI) and Analytics have been evolving rapidly for quite some time now. Technology giants like Google and IBM have played a crucial role in democratizing it. Business organizations have started using AI based services massively for the betterment of their processes and improvement of efficiency. Right from marketing to operations management, AI based tools have started upending conventional tools. The insights delivered by Analytics help organizations in making crucial business decisions.

The two industry-wide security vulnerabilities named Meltdown and Spectre are hardware bugs that can allow hackers to steal sensitive information such as passwords, encryption keys from the memory of other programs. They work in different ways, affect different processors from Intel, ARM, and AMD, and require different fixes.

In today’s digital world, one size fits all marketing is no longer relevant, instead, the focus is on contextual marketing and personalized customer experience across the entire sales funnel through digital platforms. Many businesses are working hard trying to build their customer engagement, but often fail because they are focused on any and all kind of interactions without considering the value that is added through the relationship. When a business uses Drupal 8 as its platform of choice, it takes ownership of the experience that is being delivered to customers.

If you are a Drupal enthusiast, business owner, consultant or anyone one who loves web technology, this infographic will be useful for you. It explains the capabilities of Drupal in various aspects like types of project, integration capabilities, database choices, and interoperability. This infographic can be used as a quick check sheet for driving conclusions on technology choices.

Building a brand in new geographies, identifying opportunities, nurturing channels, structuring relations and creating true value through sales and business development. That is your job description. The management with a commitment to vision and values, insistence on quality and patience to build for excellence is your ally. A brand built over 11 years delivering true value to over 175+ clients over the world, a respected firm in our technology community, subsidiary in Australia and US, partners in UK are the assets you have to build on.