Personalization
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on 17th October 2017 / by ijas.ansari
Personalization is all about providing unique services and content to customers based on the data a company has about their customers. Providing personalized customer experience has become a top priority for most of the business because personalization has a great impact on brand advocacy and brand loyalty. Traditionally, marketers personalize the content and services based on a sample survey, that explains the behaviour of a large group with the data collected from a small group. Personalization Ecommerce Leave a reply Your email address will not be published. Required fields are marked *
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on 14th June 2017 / by harikrishnan.v
Personalization is at the core of a customer portal. Customer portals offer a handful of personalization options to portal administrators. This include personalization of the content, communication, user experience etc. The better the personalization we deliver, the more effective will be the customer loyalty built. This also influences the purchase behaviour of a customer. Ecommerce Personalization customer portal Leave a reply Your email address will not be published. Required fields are marked *
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on 10th May 2017 / by harikrishnan.v
Personalization has become the game changer for ecommerce sites. It helps store owners to proactively engage with visitors and provide them what they want. Customers also expect e-commerce systems to provide them unique experiences based on their preferences. Studies prove that personalization has increased customer engagement and sales to a great extent. Ecommerce Personalization Leave a reply Your email address will not be published. Required fields are marked *
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on 03rd May 2017 / by Safia.F.Mohiuddin
Customer needs are highly variable and complex on an individual level. Present-day customers are maturing at an aggregate level with greater expectations for high customer service standards. Customer service that exceeds customer expectations for increased loyalty and satisfaction is the single most important driver for any business. Personalization Customer Service Ecommerce Leave a reply Your email address will not be published. Required fields are marked *