Authors: Thomas P. Thomas, Nisha Oommen
Increasingly, we hear the term 'Digital Transformation' in the context of IT Industry and how it is changing the world around us in ways we could not have anticipated just a few years ago. It is real and it has impact. We see it in governance (Smart City) in commerce (Uber, Airbnb, personalisation, omni-channel marketing), in finance (cryptocurrency, blockchain enabled trade finance), in manufacturing (IoT and industrial robots).
