Drupal provides many out-of-the-box functionalities to help manage, collect and disseminate content best suited for non-profit sector websites.
Security | 6 min read
Organisations need to partner with technology companies if they cannot maintain an internal team of technical security experts. They should address incident response, data encryption, API & Security Certificate management, application security, and other areas as the first step against cyber-attacks.
Drupal 8 | 5 min read
In today’s digital world, one size fits all marketing is no longer relevant, instead, the focus is on contextual marketing and personalized customer experience across the entire sales funnel through digital platforms. Many businesses are working hard trying to build their customer engagement, but often fail because they are focused on any and all kind of interactions without considering the value that is added through the relationship. When a business uses Drupal 8 as its platform of choice, it takes ownership of the experience that is being delivered to customers.
Business Solution | 4 min read
Can customer service be linked to all key interactions that a customer has with an organization? At what stage of the journey does the interaction happen? Is it just a one-step process? Or as research has proved does the customer have more than one key interaction before the final sales process is completed? Typically, the more valuable the service or product the more the interactions in the customer journey.