Authors: Anoop John, Vimal Joseph, Thomas P. Thomas
E-governance has grown and developed rapidly reflecting the social, economic and cultural changes happening. The increased usage of the web by the citizens, the ease of use, the ubiquity of digital connectivity, IoT have allowed for the emergence of a number of applications for Government to Citizen, Government to Government and Government to Business Services. Leveraging the web for citizen engagement, delivery of government services to citizens, businesses and inter-government departmental services is key to strengthening the e-governance capability of a government.
