Ecommerce Expo-London UK: Calling all Ecommerce Retailers
BY webmaster
3 years ago
0 comments comment

Ecommerce Expo arguably the only show in the UK that covers the whole e-commerce landscape, from acquisition to customer service is all set to start tomorrow. Covering the whole gamut of e-commerce including B2B, B2C the two-day event will be held on the 27th and 28th of September 2017 at the Olympia National Hall in London, United Kingdom. The event will focus on the key challenges faced by organisations in the e-commerce sphere including

  • E-commerce Platforms
  • Customer Service
  • Logistics & Fulfilment
  • Multi-Channel Solutions
  • Payments
  • Security
  • Cross-Border
  • Delivery

A look into the sessions slotted for the next two days gives us an insight into what is trending and what are the key concerns faced by e-commerce businesses. Here are some of the session topics for the next two days

Customer Experience and AI

  • Use of Cognitive Computing to create a visible and effectively differentiable customer experience

Combining artificial intelligence and advanced analytics to enable a seamless customer experience. The use of cognitive technologies to deliver a differentiated customer experience for a productive and satisfactory customer journey while enabling the merchandisers and marketers to be more effective.

  • How to measure customer experience and stay ahead of the competition

Remaining relevant in today’s fast-paced business landscape by a delivering a great customer experience. Getting insights into

  • How to measure customer experience?
  • Where does customer experience start and end in the digital world?
  • Who will primarily be responsible for the customer experience?
  • The beginning of the age of AI marketing: where do we stand now and what’s next?

As Artificial Intelligence or Augmented Intelligence top Gartner’s hype cycle, how AI will change marketing, and it’s foreseeable impact?

  • Harnessing the power of data

Looking into the usability of data and what can be achieved using the data insights.

  • Turning data into insights

  • The challenge of building an AI only e-commerce site

  • Subscription e-commerce on the rise! What is in the heart of it?


  • Optimising online conversion through strategic partners: Using Performance Marketing to deliver smarter results

  • Using marketing technologies to deliver a winning customer experience

  • Do customers behave in a consistent and measurable way?

  • Social media to form deeper customer connections and generate social buzz

  • Connecting the dots between mobile customer experience and ROI

  • Using market data to understand your performance

  • Why online brands need to think like tech companies to grow

  • The Digital Customer Under the Microscope- Adopting a customer-centric approach to digital transformation

  • How Predictive Analytics accelerates B2B Marketing Success?

  • Refining the customer experience in the digital era

  • Machine Learning + A.I. Scaling True Personalisation

  • Providing true 1:1 marketing by bridging the gap between data and personalised customer experience.

  • How to truly personalize your online customer experience?

  • Customers are changing the e-commerce landscape and why it’s still just the beginning

Online security for business

Staying aware of potential cyber threats and how to prevent our business from being compromised by common online threats. Keeping data safe and the 101 on how to deal with a security break.


  • Treating customers as individuals and not groups

How to deliver a customer experience for customers such that each customer is treated as the same unique person throughout their shopping journey, allowing for a seamless purchase process?

The journey the audience will take across different channels( online, bricks- and mortar, customer service, mobile etc demonstrating personalisation do’s and don’ts as well as offering examples of retailers who deliver best in class shopping experience today.

  • What key tactics and technologies power a highly personalised shopping experience?
  • Why integrated data (such as inventory, price, product description, customer behaviour) across systems, platforms, and channels is critical to developing a holistic view of a shopper’s journey?
  • How to create a true omni-channel experience that ultimately generates more revenue?

Customer Acquisition

  • Bottom Funnel Conversion Optimisation

From on-site targeting to email, through product reviews and retargeting, how to drive conversion whilst maintaining positive ROI. You’ll get practical tips on how to develop a conversion optimisation roadmap and execute the steps along the way with an approach that suits your business’s customers, objectives and budget.

  • Game changing email marketing automations

  • Finding the best opportunities for growth

  • How integrating product search engine changes mobile shopping experience

  • How to turn the existing data into revenue growth

  • Connecting the dots between mobile customer experience and ROI

  • Using market data to understand your performance

  • Moving toward audience-focused marketing

Modern shoppers are multi-device by default and they expect high-quality cross-channel experiences however they engage

  • What audience-focused marketing is and why it’s important
  • Multi-device journeys– how shoppers vary their usage and why
  • Tips for supporting high quality cross-channel experiences

Payment & Fulfilment

  • Cross-Border Payments giving a market edge

  • Managing transaction volumes with velocity

What are the benefits of attending the Expo?

7000 from the e-commerce community have already made the choice to visit the show.

  • Get actionable insight from 150 masters of their craft
  • Get inspired by cutting-edge e-commerce technology from over 100 suppliers to optimise user experience
  • Have intelligent conversations with peers who have streamlined their business and adapted to the changing needs of the e-commerce customer

What happens at the expo?

Connect with a service

Browse a list of exhibitors matched to your needs and arrange targeted, face-to-face sessions with the suppliers to solve your business problems.

Matching popular demand

Conversion Optimisation Theatre, Payment Fulfilment Theatre, Customer Insights Theatre, The Lab: A unique platform for suppliers to demonstrate their products and the Keynote Arena


including IBM Watson(live demonstration), Google Digital Garage, Comic Relief, Forrester, The Body Shop, Amazon, BT etc.


Amazon Business, Zendesk, Shopware, SAP Hybris, Ranpak, Foregenix, Brightpearl, DPD, SABIO among others

Customer Experience Zone

This will not be the usual Customer Service limited to contact centre but will have zones for Customer Insight, Customer Satisfaction, Customer Experience too.

If you are an e-commerce business owner, do you have a concern or need that is not reflected in the topics covered? We would love to hear from you!

Zyxware Technologies, a leading web design and development company can help you with all the web application and development needs for your e-commerce website. To get it touch with us, click here!

To know more about the event go to eCommerce Expo 2017, London UK



on 27th March 2007 / by webmaster
Freelancing is not just sitting home and earning some extra income, it is in fact a proven career HR Leave a reply Your email address will not be published. Required fields are marked * Ranjith Antony (not verified) access_time 24 Nov 2020 - 18:29 Anoop, Have been following your blog for a while. This is a proven concept in US. There is a whole bunch of them here and they call themselves as Indie Developers. Nice name eh? And there has been some successful players in the market as well. Nick Bradbudy is one of them. He is maintaining a blog at where he recently blogged some generous tips for wannabe indie developers. I think, his blog is an inspirational tool, which probably you might want to add it to your initial list in this blog. Yet another one is Jan Goyvaerts the creator of EditPad Pro. He maintains a blog at I myself is a loyal customer of both Nick’s and Jan’s products and I can attest myself that they do what they preach. Yet another concept, which is somewhat relevant to Freelancing is MicroISV a word first coined by Eric Sink (Founder of SourceGear) and later being used and misused by wannabe entrepreneurs. ~ranjith Add new comment

on 14th September 2007 / by webmaster
After giving the Offer Letter, an Appointment Letter is the next step of interaction between a company and an employee. For him/her, a Letter of Appointment is a guarantee about the given job and position in that company. There are various formats available. Given below is the one which we use at Zyxware. HR Appointment Letter Sample Leave a reply Your email address will not be published. Required fields are marked * Santosh Kr. Lenka. (not verified) access_time 24 Nov 2020 - 18:29 Dear Sir/Madam, Please send some idea regarding made/send the matter of three yrs. agreement for appointment. Is it along with the appointment letter or separetly a bond paper. Thanks & Regards. Santosh. webmaster access_time 24 Nov 2020 - 18:29 In reply to matter for three yrs. agreement of appointment by Santosh Kr. Lenka. (not verified) We currently don't have a document like that. You can please check back once in a while to see if we have any that might fit your purpose. Team Zyxware prabodh (not verified) access_time 24 Nov 2020 - 18:29 respected sir, i shall be thankful.if you can send me a draft /sample of appointment letter that can be issued to junior mgt. / operationa personnel in hospitality sector. regards, prabodh h s mukherjee (not verified) access_time 24 Nov 2020 - 18:29 In reply to sample of appointment letter of hospitality sector staff by prabodh (not verified) respected sir, i shall be thankful.if you can send me a draft /sample of appointment letter alongwith a standard copy of comp.terms & condition that can be issued to our operational personnel and diffrent type of employee working with us. They are working for hospitality and facility management service provider sector. regards, Anil Sharma (not verified) access_time 24 Nov 2020 - 18:29 Dear Sir/Madam, Please send some idea regarding letter writing to my Sr,Boss, ( send me following things, I require so n so, on and more) Regards Anil Sharma Add new comment

on 14th September 2007 / by webmaster
An offer letter is the first document using which a company contacts the employee who is selected for appointment. It contains the designation offered, general terms, salary figures, payment details, working hours etc. The employee can either accept or reject the offer. If he agrees to the conditions given in the Offer Letter, he will inform a convenient joining date. Then the company issues the Appointment Letter as a confirmation of his job. HR Offer letter Company Documents Leave a reply Your email address will not be published. Required fields are marked * Pritish (not verified) access_time 24 Nov 2020 - 18:29 very good Krishna (not verified) access_time 24 Nov 2020 - 18:29 more terms would go in association with the local government norms and also is different from place to place. Some more important points to ponder: Place of employment Annual Vacation Misconduct and misbehavior josh (not verified) access_time 24 Nov 2020 - 18:29 the offer letter format is reallly excellent keep it up Our Offer Letter format is given below. Offer Letter Dear Mr./Ms. , It is my pleasure to extend the following offer of employment to you on behalf of , further to the interview and discussions you have had with us. You are expected to join duty on . You are appointed to the position of and in this capacity, you will report directly to . As , your starting monthly remuneration will be Rs 00,000/- (Rupees ……..Thousand Only). You will be on a probation period of six months. Your working hours start from to with one hour break a day and you are scheduled to work through to , which is hours a week. After successful completion of the probation and review thereof, you will be entitled to other allowances and benefits whatsoever as per policies of the organization. Regular performance reviews will be done to assess your suitability. You shall receive your payments on or before the of every month. Offer stands canceled in case of any deviations in information or if you fail to report to me on or before pre-decided date. I will have to assume that you have not accepted this job offer if i do not hear from you before You will need to submit all your original qualification documents, relieving documents and salary slip (if any) of last three months with a copy of each, on the date of joining. I look forward to an enduring relationship with your self. Yours sincerely, Anonymous (not verified) access_time 24 Nov 2020 - 18:29 I am new member for this.. hi to all........ srividya Jeeva (not verified) access_time 24 Nov 2020 - 18:29 In reply to Hello by Anonymous (not verified) I need a sample format of offer letter Add new comment
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