HP-Compaq has a Presario model laptop - Presario C710TU. It is equipped with a 1.7GHz Intel Celeron Processor, 512MB DDR2 RAM, 80GB Hard Drive, Super Multi 8X DVDRW with Double Layer, a 15.4" Widescreen Display and it comes pre-installed with Windows Vista Home Basic. Incase you want to install Windows XP, you need separate drivers for the same. Here we have given all the drivers for Presario C710TU for Windows XP.
To download these drivers, you can either click on the given links or copy and paste them into a new browser.
Intel Graphics Media Accelerator (VGA) Driver:
http://downloadmirror.intel.com/13300/a08/win2k_xp1429.exe
NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
Intel Chipset Installation Utility for ICH8:
http://downloadmirror.intel.com/13499/a08/infinst_autol.exe
NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
Broadcom Wireless LAN Driver:
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe
5 in 1 card reader driver:
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33604.exe
Realtek RTL8100CL LAN Driver
ftp://ftp.hp.com/pub/softpaq/sp30501-31000/sp30580.exe
To install audio / modem drivers, first download and install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646):
ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe
Conexant CX20549-12 Audio Driver for Microsoft Windows XP (sp36090.exe) (UAA Driver needed)
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe
This will create a swsetup folder in C drive ("C:\sp36090")
Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\sp36090 folder and select the .inf file (CpV30D5a) and click open and Continue with the onscreen instructions.
Conexant CX20548 Modem Driver for Microsoft Windows XP (sp36089.exe) (UAA Driver needed)
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe
Download and install Conexant modem driver (sp36089). This will give error message and also will create a folder C:\swsetup\sp36089 which contains extracted driver files.
The same method which is used for installing audio driver needs to be followed for modem.
ALPS Touchpad Pointing Device Driver:
ftp://ftp.hp.com/pub/softpaq/sp31001-31500/sp31075.exe
HP Quick Launch Buttons Driver:
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35977.exe
Installation Instructions :
1. Download the .exe file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.
3. Restart the notebook when the installation is complete.
Download these files and save them for back up for future use. Incase you have any queries, feel free to contact us with your queries.
Our Address:
Zyxware Technologies
3/118, Kesavadasapuram,
Pattom P.O,
Trivandrum - 695004
Email: info@zyxware.com
Website: www.zyxware.com
Phone: 0471- 4063818
Mobile: 0-9446-06-0446
Comments
I downgraded my laptop from
Anonymous (not verified) wrote on December 3, 2009 - 03:37I downgraded my laptop from vista to xp, after installing all drivers above and carefully followed the steps i found out that the microphone was not working properly, I cant even use any headset to communicate during conversations because of it. could you please help me with this..
cheers,
carl
audio not working properly
Anonymous (not verified) wrote on December 3, 2009 - 03:30I have done installing all drivers and followed the direction above, but audio is not working properly, i cant hear the microphone playback when i tested it.. what should i do to make this work?
Thank you
Eric Shandil (not verified) wrote on September 27, 2008 - 03:39Thank you so much for the artucle and the drivers saved me a lot of time and reading.
Eric.
businesssoftwaresolutions.com.fj
Presario C798TU
Steve (not verified) wrote on August 26, 2008 - 00:53Hi Joju,
could you please guide me to download drivers for my Compaq Presario C798TU.
my notebook's serial number is CND821Q00Y and it's product number is FF397PA#UUF
The drivers that were provided by HP for WinXP aren't even installing. Everytime I try, I get this error: "c:\swsetup\SP36880\setup.exe This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." (This is an example for the intel chipset drivers but its like that for all the drivers that the HP Online Customer Service gave me!)
Unfortunately no matter how many times I try, I still get the same error! These are the drivers that the HP Online Technicians asked me to try...
----------
Install Chipset drivers:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp...
Install Graphics drivers:
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2800&lang=eng
NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.
Install Nic driverL
ftp://ftp.hp.com/pub/softpaq/sp30001-30500/sp30156.exe
please try to install Intel wireless drivers
ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33404.exe
Touchpad drivers:
ftp://ftp.hp.com/pub/softpaq/sp25501-26000/sp25796.exe
Help and Support:
ftp://ftp.hp.com/pub/softpaq/sp36501-37000/sp36545.exe
This model of Presario has an audio controller that supports the high definition audio. You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver
Here is the link for the Microsoft Universal Audio Architecture driver:
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe
After installing the UAA driver, restart the Notebook and then install the Audio driver from the link below .
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35940.exe
OR
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe
Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "AUDIO DEVICE ON HIGH DEFINATION BUS " or Conexant High defination audio entry and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp35940 folder and the double click the (WinxP -> Thrifty10 -> CPL30A5a.inf file for Audio) Select the .inf file, click open and Continue with the onscreen instructions.
First try to install SP35940, if it not works then install SP36090. If it does not work for the first time, try to update again using the same steps, it will work.
7. Click Browse C:\swsetup\sp36090 folder and select the .inf file and click open and Continue with the onscreen instructions.
Similarly install Modem Driver:
Conexant HDAUDIO Soft Data Fax Modem with SmartCP drivers:
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33890.exe
OR
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35942.exe
1. Click on Start and select Run. Now type devmgmt.msc and press enter. 2.Right click on "Modem device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location".
4. Click Next. Then select "Don't search, I will choose the driver to install".
5. Click Next and then select "Modem" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp35942 folder and select the .inf (WinxP -> Thrifty -> .inf file) file and click open and Continue with the onscreen instructions.
7. Click Browse C:\swsetup\sp33890 folder and select the .inf file and click open and Continue with the onscreen instructions. If it does not work for the first time, try to update again using the same steps, it will work.
Install Card reader drivers:
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33604.exe
Install Quick luanch button drivers:
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38171.exe
Cyberlink Youcam software
ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37849.exe
Please make sure you copy and paste the complete link in the address bar of a new Internet explorer window.
----------
Please help!
thanks in advance,
Steve.
WLAN not working with xp
mehrnaz (not verified) wrote on July 20, 2008 - 23:28hi
i downgraded my os from vista to xp, got all the drivers from hp support, nearly everything worked but a few, the most important thing is the wirless driver which cannot be found by windows even though it recognizes the broadcom 02.11 WLAN card but it cant find the driver
i tried hp support, many searches, your link but still not working
plzzz help
WLAN driver
webmaster wrote on July 31, 2008 - 21:04Please give model number and other details of the laptop you are using.
cheers
Manuel jose
Team Zyxware
well i got the driver fixed
Anonymous (not verified) wrote on August 2, 2008 - 10:51well i got the driver fixed with alot of chaos, but two devices have not been recognizd from win xp, one is on the acpi bus controller and the other is completely unknown! what should i do?
the laptop model is a presario c710 tu
thaaaanks
playing mp4/avi
arup (not verified) wrote on June 5, 2008 - 06:32hi,
I have got a c772tu notebook.got xp installed with all drivers working.my problem is some mp4/avi files are not opening with any video player.i have tried km player ,vlc everythng.gives codec error.But the same player is able to play the same videos in other machines smoothly.there is also a problem in opening some .jpg files(not all) which are opening perfectly all rght in other systems.tried installing different codecs but of no help.Can anyone help me out.
Still can't run XP
Anonymous (not verified) wrote on June 1, 2008 - 11:43i've tried disabling native SATA, i manage to boot the cd and copy files to install XP. As soon as the notebook restarts, it's running the same setup again; it can't install XP. How do i rectify this? Thanks!
thanx
sam (not verified) wrote on March 20, 2008 - 01:47thank you for posting this informatiom. :)
Thanks, everything installed
sain (not verified) wrote on February 4, 2008 - 21:23ya thnx buddy its installed but the mic doesnt works here.
Please help .!!!
broken links
Anonymous (not verified) wrote on February 3, 2008 - 01:50hi i after the sound and modem drivers but the links dont work
Audio and Modem links for Presario C710TU
webmaster wrote on February 4, 2008 - 12:50Both the links given above are working properly. Please download the spXXXXX.exe file to you system and follow the on-screen instructions.
cheers
Joju Joshua
Team Zyxware
playing dvd's
Elizabeth (not verified) wrote on January 21, 2008 - 03:46Hi Joju,
Many thanks for your reply on Jan 10 to my request for help re playing dvd's. I ended up downloading VLC media player and it works beautifully.
Elizabeth
decoder for c710 with xp
Elizabeth (not verified) wrote on January 10, 2008 - 08:28Hi
Thank you very much. My son gave me a Presrio C710tu laptop, put Xp on it and left me to it while he went on a long holiday. Thanks to you, I now have an almost perfectly functioning laptop. I am so happy. The last problem is playing DVD's. (I haven't tried writing to one yet). I get the message ".....does not have a compatible DVD decoder. I downloaded a Satsuki Decoder Pack. I got a message suggesting I change the resolution or colour properties but it made no difference. Being a real computer dunce, I don't know where to look or what to do. I could buy the Roxio pack recommended by Windows but I would like to be sure it would work. Any suggestions?
Thanks
Elizabeth
DVD Decoder.
webmaster wrote on January 10, 2008 - 09:15By default, Windows will play DVD formats. I think you can try installing any available digital media players (eg: Power DVD, Zoom Player, DivX Player..). When you install these, other required codecs will also be installed. There are many free softwares also available on the internet. You need not have to buy any pack when you have free applications available. You can visit some download sites and get these. Keep the buying option as the last one.
Joju Joshua
Team Zyxware
Dvd playing solved
Elizabeth (not verified) wrote on January 21, 2008 - 06:44Hi again
Many thanks for your suggestion re my DVD decoder problem. I eventually downloaded VLC media player and eveything works perfectly. If I were 50 years younger I could get into this!
Elizabeth
P.S. I accidentally sent this message as a new problem earlier-oops
Downgrade VISTA to XP and need Drivers...
Awuall (not verified) wrote on January 1, 2008 - 05:39Hello,
I'm Having the Same problem with my Compaq Presario C500 Laptop, Please help me Audio and Video Drivers...
Thank you,
Awuall
Compaq Presario C551NR
No Drives Found
Sven (not verified) wrote on December 29, 2007 - 15:54Hey guys....
Bought my mother this notepad for Xmas. Vista is soo painfully slow.
So i tried to install XP and it said there were no drives to install on to.
What do I need to do to enable me to install XP?!?!
Any help here would be truly appreciated.
Cheers
Sven
Drivers for Presario C710TU for Windows XP
webmaster wrote on December 29, 2007 - 16:01Dear Sven,
I guess you must have already installed Windows XP on to the notebook. The drivers given above are for Windows XP for Presario C710TU Notebook.
Joju Joshua
Team Zyxware
Great Website
aRBee (not verified) wrote on February 6, 2008 - 08:39Well done. This is a great site to help an average user. After trying many other sites, this one is free and it works.
Windows XP installation problem
Sven (not verified) wrote on December 30, 2007 - 03:42Hi Joju,
No I haven't installed it yet. I can't get that far. During initial setup of XP, I can get it where you press ENTER to do a fresh install of XP, but then it can't find a hard drive or any partitions to install XP onto. So it aborts the process. Is there something I have to do to the SATA HD in the BIOS?!?!
Really confused here :(
Windows XP installation
webmaster wrote on December 30, 2007 - 04:35It is not a problem at all. As you rightly said, you just have to go to boot settings your bios and then change SATA Hard Disk settings as "disabled"
This should work.I guess the error that you are getting is somewhat like "system cannot find any harddisk attached to your computer". :)
cheers
Joju Joshua
Worked it all out mate. You
Sven (not verified) wrote on December 30, 2007 - 13:08Worked it all out mate.
You need Service Pack 2 installed for it to work.
I only had Service Pack 1 and it doesn't work with just that.
Everything else you have on the site is 100% perfect.
Thanks a tonne for the info on your site mate.
Much Respect!!!
Sven
Great Work
webmaster wrote on December 31, 2007 - 12:15Sven,
Happy to know that things are working perfect. Have great time with your laptop. Incase you require any assistace feel free to get back to us.
Cheers,
Joju Joshua
Team Zyxware
Can't get sound to work :(
Sven (not verified) wrote on December 30, 2007 - 11:01Hey JoJu,
Everything was working fine to start with.
Got to the part where I need to install the UAA. That went fine.
I did get the error message when trying to install the Conexant CX20549-12 Audio Driver.
Followed the follow-up instructions by opening up device manager, but there wasn't a listing for "Right click on "Audio device on High Definition Audio Bus" and click Update driver."
The only two devices without a driver were a PCI Device and an Unknown Device.
There isn't a Audio device on High Definition Audio Bus to right click on under the Sound Video and game controllers section in Device Manager.
I tried updating the unknown device with the CpV30D5a.inf file from the C:\sp36090 folder. It installed the driver but then said the device could not start and got a code 10 error.
Any idea on what I need to do?!?!?
PC works fine and ultra fast. Just no sound :(
Thanks for that mate. How to enter Bios?
Sven (not verified) wrote on December 30, 2007 - 05:00Thanks for that mate. Going to have a crack at it tomorrow on my day off. Just one last thing...... how do I enter the BIOS?!?
I tried using the Delete button but it didn't seem to work. Settings on the Notebook seem different than my desktop.
Also I have already downloaded all the driver except the last one which the link is dead.....
HP Quick Launch Buttons Driver:
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35977.exe
Is this a necessary driver to have?!?!?!
Cheers
Sven
How to enter BIOS
webmaster wrote on December 31, 2007 - 12:13Dear Sven,
Normally, the key to enter Bios is the "Del" button, which you have to press the moment you press the "Power button". In some machines, the key to enter BIOS Setup is F2. This should work for you.
Regarding the Quick Launch buttons, it is not necessary to have those. Your laptop will work perfect even without them. These driver are used to enable the quick launch buttons that you will find near your keyboard, in your laptop.
Joju Joshua
Team Zyxware
THANK YOU Zyxware - all these XP drivers work
GT (not verified) wrote on December 29, 2007 - 15:44I'm so excited .... Thanks A MILLION Zyxware.... because all these drivers do work.
After weeks of searching the net I was thinking I would never find a working sound driver for my Compaq Presario C710TU Laptop for Windows XP ... So much useless info out there about this very topic but finally its here.... No longer will I have sleepless nights and hours of surfing the net and then banging my head on the desk with absolute fustration......... Thanks again to this website my prayers have been answered..... I said let there be sound ... and there was sound....Wooo Hooo!!!...
Hopefully this next line will make the google search result much easier for compaq owners that need the xp sound driver.
Removing Vista and Installing Windows XP Home on a Compaq Presario C710TU Laptop.
XP Sound Driver for Compaq Presario C710TU Laptop.
For the last time........ thankyou so much,
Rock on,
GT
Most Welcome
webmaster wrote on December 29, 2007 - 15:58You are most welcome.
Do let us know incase you require any assistacnce.
Joju Joshua
Team Zyxware
Downgrading to XP
Craig (not verified) wrote on December 27, 2007 - 18:57Hi
I have downgraded to XP as Vista was way to slow. I managed to get all but sound working any suggestions?
I have a C710TU Compaq notebook
I would very much appreciate some assistance.
thanks Craig
Presario C710TU
Anonymous (not verified) wrote on December 27, 2007 - 18:59Dear Craig,
Have you installed the UAA drivers before installing the sound drivers?
Please explain
Craig Currey (not verified) wrote on December 27, 2007 - 19:02Hi,
Can you explain more for me have not done a lot of this
Thanks Craig
Driver source??
Anonymous (not verified) wrote on December 27, 2007 - 19:06Craig,
From where did you install the driver for Windows XP?
The new audio devices are HD (High Defintion) Audio and you need to install Microsoft UAA drivers to enable High Definition Audio for Windows. Before installing the audio drivers in your notebook, you will have to install UAA drivers.
Incase you had already installed audio drivers, you can uninstall them and install it again after UAA drivers
From where to download?
Craig Currey (not verified) wrote on December 27, 2007 - 19:09Hi
We have done a clean install so probably have not installed the UAA drivers , from where could I download them
Thanks Craig
Driver source??
Anonymous (not verified) wrote on December 27, 2007 - 19:11From where did you install other drivers from?
Links from HP
Craig Currey (not verified) wrote on December 27, 2007 - 19:14From HP's site and also from the Intel's site
Driver source??
Anonymous (not verified) wrote on December 27, 2007 - 19:17Did you get drivers for your model of laptop from their site?
But, to my knowledge, HP doesnt provide drivers for Windows XP in their website. They provide drivers only for Windows Vista. Can you give me the link from where you got the drivers? I would like to have a peep.
Hi,Try
Anonymous (not verified) wrote on December 27, 2007 - 19:20Hi,
Try www.support.intel.com
That was the only one I can remember. I had a friend helping and can't get a hold of him.
Can you recomend any sites?
thanks
Driver source??
Anonymous (not verified) wrote on December 27, 2007 - 19:21Generally HP is the custodian of all these drivers. And they have it uploaded it their ftp server from where we can download the drivers using the links from them. There is a chap option in HP's website using which you can chat real-time to their executive and they will provide you with links for your laptop.
Try given links
Anonymous (not verified) wrote on December 27, 2007 - 19:24Please try the links given above.
They should work for you
Cheers
Quick Launch buttons Driver link
Anonymous (not verified) wrote on January 5, 2008 - 18:26Hi, I tried your link for the quick launch buttons but somehow the link is dead. I tracked down this link http://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe that works.
Cheers
V
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