Total Support for Ubuntu

| | 2 min read

We are happy to announce total support for Ubuntu for users across India. We have been successfully offering this to our customers in Trivandrum for the last one year and we would like to extend it to all Ubuntu Users in India. Our technical team will assist you over the internet either via chat, telephone or ssh to troubleshoot your Ubuntu related issues.

Support over SSH
If you have an internet connection, all you have to do is to enable ssh on your PC, set up a new user to access ssh and open the ssh port on your computer if you have security settings preventing that and give us a call. If you have questions related to how to get this done you can call our support team to help you out. Once you have ssh enabled our support personnel will login over ssh and troubleshoot your issue remotely.

Support over chat
If you have internet access and you have minor issues that you would like to get assistance with you can give us a call and our support personnel can get online and chat with you to troubleshoot your issue. You will however have to make changes, configurations, settings in your system by yourself as we will not have any access into your system.

Support over phone
If you don't have an internet connection or if you cannot access the internet then the only way you can get support from us is via the phone, ie if you are not located in and around Trivandrum. If you are located in and around Trivandrum we would be more than happy to send our support staff to your place and provide you support. You can call us at 0471-4063818

Payments
Linux community in general is known for the high loyalty and trust existing among its members. We are depending on this trust to take care of the payments. You can make a payment for the services rendered by depositing the service charge into our accounts with either SBI or ICICI. Our account numbers are
SBI:31729152457, SIB Branch, Trivandrum
ICICI:038905001939, Kowdiar Branch, Trivandrum