Interest

Shopping can be done in multiple ways and online shopping, in particular, has become an intuitive process. Online shoppers take seconds rather than minutes to decide on a purchase. Therefore the objective of the e-commerce site’s design should be to help navigate the shoppers to get what they want fast and effortlessly. For running a successful E-commerce website, few essentials should be taken care of when creating it. Online stores should be designed to sell. Elegance can be achieved in a good design without sacrificing simplicity and ease of use.

E-commerce businesses use inventory management software to avoid product outages and overstock by tracking sales, orders, product inventory levels, deliveries, etc

Efficient Inventory management is critical for any eCommerce store. The inventory management system tracks inventory levels, orders, sales, and deliveries. The system makes sure that you have the necessary resources available for the seamless functioning of your eCommerce store. A lag in the operations of the store can cost money, customers and even create a not-so-good impression. A robust inventory management system will help to deliver orders to customers on time, receive necessary resources on time and ultimately improve the efficiency of the eCommerce store.

The word shopping portal has been revolving around the B2C business model for a long time. With the advent of digitalization in the retail industry, B2B purchases have also started going online. The brick and mortar model of order collection by sales representatives and door to door delivery has changed. We can now use technology to enhance this function more effectively. That is through the B2B Customer Portal.

Anoop John, CTO, and founder of Zyxware Technologies got a chance to attend the DrupalCon, Baltimore held between April 24th and 28th, 2017. DrupalCons are occasions Drupalists look forward to, to gather together from across the globe and talk about Drupal and Drupal related trends, business, and opportunities. Anoop did visit some of our clients before flying back to India, so we could not get him immediately for a chat on his experiences at DrupalCon Baltimore. Here are a few excerpts from the interview.

Customer portals are platforms built to deliver customers a personalised experience. They help users to manage and retrieve information on their own. In this sense, they are also known as self-service portals.

To improve the customer experience effectively, knowing the customer is key. Knowing the customer helps in connecting your customer experience to business results.

Personalization has become a game-changer for eCommerce sites. It helps store owners proactively engage with visitors and provide them with what they want. Customers also expect e-commerce systems to provide them with unique experiences based on their preferences. Studies prove that personalization has increased customer engagement and sales to a great extent.

The solution we proposed was to switch the architecture of the banner ads from a session-based setup to a cookie-based setup which would remain independent of Drupal caching. We also recommended bringing in server level optimizations for the site which would improve the performance of the website significantly.

Discover how Customer Data Platforms (CDPs) provide a unified customer view, empowering critical decision-making for businesses. Learn how CDPs streamline data insights and enhance customer experiences

Businesses are increasingly accumulating digital consumer data from the multiple channels through which interactions occur. Personalization efforts can be made tangible, measurable benefits through this aggregated consumer data. According to a Gartner survey1 of vendor's reference customers, there was an overwhelming majority of 99% of those surveyed who stated their satisfaction in receiving the expected ROI from their personalization offerings. Seventy percent of them reported using a SaaS solution.

Zyxware Technologies is introducing a knowledge hub in its popular website. The website is a popular destination for professionals for solutions to technical and business technology problems with over 100,000 visitors a month. Much of the content is by our own colleagues.

The existing site on the Kanji project had a lot of complex customizations and above all it was in Drupal 6, using Ubercart. Keeping this in mind, I discussed this with Technical team and suggested to the client that, it will be better if we could separate the current site from the marketplace and start a new D7 site with Drupal commerce enabled.

The development and testing of the project were completed as per the schedule, but “content migration” was in a dilemma. He had more than 700 events and each race club had to be added as content. This data was available in a database called “Filemaker”. We had not anticipated this much content. We were at a vulnerable state when the client said that he will not pay us the additional cost for migration as it was our responsibility to confirm the number and format of contents before development. At first, we started adding those contents manually. But we realized that this just was not feasible. The client gave us a day’s time and asked us to come up with a solution so that the migration could be completed with less few of people and days

The Initial Days I joined Zyxware in February of 2012 as an Intern. I just graduated fresh out of college and was not at all aware of how corporate life functions. I remember hearing my cousins/seniors talk about clients, projects, on sites, etc. All this fascinated me deeply though I never really understood what it meant. The internship was for 3 months during which rigorous training was given mainly focussing on Drupal and PHP. Once the training was over, I was accepted as a Software Engineer Trainee in the organization.